CANCELLATION POLICY

Our products are handmade, custom-built, and made-to-order. Any cancellation (whether verbal or written) without a confirmation receipt provided by luxsexdolls.com will not be valid and will still be fulfilled. 

Cancellations made within 7 days or purchase will be subject to a processing fee equal to 25% of the original purchase amount. Cancela Cancellations after 7 days but before 14 days after purchase will be subject to a 50% processing fee. No cancellations will be accepted after 14 days have passed after the purchase date. 
 
We have a firm no-return policy due to the nature of the product. No refunds are given on fulfilled purchases. All sales are final for the health, safety, and peace of mind of our customers. This policy applies to all items, including unopened or unused merchandise. By completing a purchase on our website, you agree to this no return, no refund policy.